We are happy to work with businesses who may wish to honor their VIP clients, special guests, brand ambassadors, collaborations, or celebrity endorsers with luxury roses. These are a guaranteed showstopper at any event! We are happy to incorporate your logo and messages into our boxes and do provide bulk discounts. Social media collaborations are Read More
Archives: FAQs
I want to order 10,000 roses……!!!
Yes you can! We do custom work and are happy to coordinate with you whether you want to propose with 1 rose or with 10, 000! We have built flower walls and have filled ballrooms with roses. Please do reach out to us and we will make all your rose fantasies come true…..
I am not living in the Philippines…. Can I order roses?
We warmly welcome overseas customers who would like to gift luxury roses to their loved ones in the Philippines. We offer secure payment portals and a seamless online experience accessible to those overseas. Also, our QUALITY GUARANTEE will set your mind at ease that your loved ones will enjoy their rose experience.
How do I pay for my roses?
We accept payment through our website. For credit cards, please use Paypal. Please use Dragonpay for online banking and and physical payments at banks and non banks (currently there are more than 2000 payment centers including SM branches, Robinsons, Cebuana Lhuillier and even abroad). We also accept Metrobank and BPI bank deposits.
How do I care for my Ecuadorian roses?
Please treat these lovelies with tender loving care. You can enjoy them in their presentation box or choose to display them in a vase. Please change their water daily. Keep roses away from direct sunlight, heat and airflow. Keeping the roses in a cool, airconditioned room will extend their vase life. Flowers arrive with a Read More
Can I customize my order? Combine colors?
Yes we are glad to customize your roses! We can combine colors according to your request. We can even make you a flower wall. Please reach out to us at 09228135805 customer service and we will do our best for you.
Can I cancel my order?
Orders that have been fulfilled, in transit or ordered from Ecuador already can not be cancelled. Please call us at 09228135805 for any concerns.
Can I make changes to my order?
For any changes, please call 09228135805 customer service.
What happens if address is supplied wrongly?
Please be careful in supplying the address. We will do our best to contact recipient. However, if you provide us with the wrong address and we deliver per your instructions, then we accept no responsibility for the mistake. If we are unable to deliver to a wrong address, we can redeliver at 50% of the Read More
What if the recipient is not at home to receive delivery?
Our delivery person may leave them with the guard or househelper. If the person at home doesn’t want to receive the roses, we have to consider them as delivered.